Launch of New Police Non-Emergency Number
A new 101 non-emergency number will be launched across Scotland on Thursday 21 February 2013, and will replace the vast range of existing police force non-emergency numbers, including the Grampian Police 0845 600 5 700 number, which will be gradually phased out.
The introduction of the 101 non-emergency number will give the people of Scotland a new way to contact the police, seek advice, speak to a local officer or to report a crime that does not need an emergency response, for example:
The 101 non-emergency number is available 24 hours a day, seven days a week. It costs a flat rate of 15p per call and will connect the public to a police service centre in their local area. The number has already been launched successfully in England and Wales and is widely used.
The key reasons for introducing the 101 non-emergency number in Scotland are to:
The public should continue to call 999 in an emergency - when a crime is in progress, when someone suspected of a crime is nearby, when a life is in danger or when violence is being used or threatened.
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